



Frequently Asked Questions
Welcome to our FAQs page. Here you'll find answers to the most common questions about our services, capabilities and how we support clinical trials globally. If you can’t find what you're looking for, feel free to contact us.
CSI provides all the services required for clinical trial supply including comparator and ancillary sourcing, forecasting, regulatory support, QP services, temperature-controlled storage and distribution, direct-to-patient distribution, packing and labelling services and supply chain optimization tailored to each trial’s needs.
We support from Phase I to Phase III and commercialisation studies across all therapeutic areas, with extensive expertise in Oncology. We handle single country to complex multi-country global studies (our largest study including 45 countries), with expertise in projects requiring Certificates of Analysis (CoAs) and regulatory documentation.
CSI offers a unique combination of:
Direct accounts with all major manufacturers, branded and generic
An entirely scientific team with extensive experience in drug development
Truly global reach with offices and warehouses in UK, Germany and USA
Recognition as a Women-Owned Organization and EcoVadis Platinum certified company, emphasizing diversity and sustainability.
Proven ability to shorten study approval times and reduce lead times through strategic sourcing.
We source directly from global pharmaceutical manufacturers, wholesalers and authorized distributors. This ensures product authenticity, traceability and full chain of custody.
Yes. We are highly experienced in supplying products with CoAs and can accommodate even the most complex quality assurance and documentation requirements.
CSI serves clients worldwide, with strength in multi-country clinical trials across Europe, North America, Asia-Pacific, and Latin America; the most complex study included 45 countries. Our logistics partners are validated to meet international GDP (Good Distribution Practice) standards.
CSI sources a wide range of commercial medicines, including:
Branded pharmaceuticals
Generic equivalents
Biologics
Biosimilars
Cold chain and temperature-sensitive products
High-value specialty drugs
We support sourcing across all therapeutic areas and have direct access to global manufacturers, ensuring authenticity, compliance, and full documentation.
All shipments are managed using validated, temperature-controlled packaging and monitored with real-time data loggers. We adhere strictly to GDP guidelines and provide full traceability and documentation.
CSI is EcoVadis Platinum certified, highlighting our commitment to ethical sourcing, sustainability and corporate responsibility. We are also a recognized Women-Owned Business and comply with all relevant GDP and GMP standards.
You can easily request a quote or schedule a meeting by submitting a request through our website, or by emailing us at info@csint.com. A member of our team will respond promptly.
CSI supports clinical trials across all major therapeutic areas, including but not limited to:
Oncology
Immunology
Infectious Diseases
Neurology
Cardiovascular
Endocrinology (e.g., diabetes)
Rare and Orphan Diseases
Our experience spans both common and complex indications, including trials requiring highly specialized or limited-availability medications.
Clinical Services International has extensive expertise doing batch hunting and providing multiple batches of the same products usually used for analytical purposes. You can refer to our case study here:
We are proud suppliers to leading Pharmaceutical and Biotechnology companies, as well as Contract Research Organizations (CROs) and Contract Development and Manufacturing Organizations (CDMOs) around the world.
Still have questions? We're here to help.
Contact CSI or call us directly at +44 (0)203954 0518, +49 (0)30 2843 0782 or +1 (267) 267 3993.
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