Mastering Customs, Imports & Exports
- Clinical Services International (CSI)
- Mar 24
- 1 min read

The movement of investigational medicinal products (IMPs) and comparators across borders can be a complex undertaking with customs regulations, import/export requirements, and VAT considerations.
CSI supports its clients by removing this complexity and ensuring that clinical supplies move efficiently, compliantly and without delay.
Global expertise, local execution
Our team has extensive experience navigating country-specific regulations, documentation requirements, and import/export procedures, shipping into the EU, US, or emerging markets. We ensure all regulatory and customs requirements are met from the outset to reduce the risk of delays at borders.
End-to-end customs management
CSI manages the full customs process on behalf of our clients, including:
Preparation and review of all shipping and customs documentation
Coordination with brokers and local authorities
Tariff classification and valuation of goods
Proactive management of potential clearance issues
This hands-on approach allows its pharmaceutical, biotech and CRO partners to stay focused on their studies, while CSI handles the operational complexity.
Mitigating risk, ensuring continuity
Delays in customs can disrupt timelines and impact patient access to treatment. CSI takes a proactive approach by anticipating challenges before they arise and implementing contingency strategies to keep studies on track.
A trusted partner in global clinical supply
With CSI, clients gain a partner who understands the regulatory, financial and operational nuances of global clinical trials, simplifying customs, imports, exports, and VAT processes.
We ensure that vital clinical supplies reach the right place, at the right time, without compromise.

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