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More case studies

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Overcoming Drug Shortages


CSI was tasked with providing crucial support to a large CRO company in distributing devices for a five-year and a three-year study spanning 18 countries in Europe (EU), South Africa, the United States (US) and Asia-Pacific (APAC). A central sourcing approach was not suitable for the client due to import and export complications, as well as the high VAT of the required product.

It was a particular challenge to find 18 warehouses that were able to accommodate the storage of the required devices within a short timeframe since they contained lithium batteries, which are classed as dangerous goods. The majority of GMP warehouses are limited to the storage of medication, which made qualification all the more complex.


After conducting a rigorous search and leveraging our networks, CSI identified suitable partner warehouses, auditing and qualifying them within the rapid timeframe required for the client’s study to progress without delay.


With CSI’s outstanding supply chain solutions and expertise in import and export, we managed the delivery of stock to all depots and sites across the world. We also managed the returns and destructions of all devices.

CSI’s flexible approach to ancillary sourcing ensured we were able to supply all sites before the Site Initiation Visit (SIV), enabling the client’s study to commence on time.

Case Study

Global Device Distribution

CSI’s flexible approach to global distribution ensured a large CRO's five-year and three-year studies across a total of 18 countries could proceed without delay


To distribute devices containing lithium batteries for a large CRO's five-year and three-year studies, spanning 18 countries around the world


CSI audited and qualified 14 new warehouses able to accommodate the devices (classed as dangerous goods) within a tight timeframe


Stock was provided to all sites globally, the client’s study commenced without delay, and CSI managed all returns and destructions

Get in touch with a member of our experienced team today to discuss your clinical trial supply requirements

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